While using Supplyframe, you can choose to receive notifications both by email and within the solution. Depending on the modules that you're using, there are different notifications available.
Email Notification Settings
You can choose in your Notification settings when you want to be emailed regarding specific updates within your account. These are notifications for activity made at your company’s account level and are sent to you directly by email.
Hover on your profile icon in the top right and click on Account from the dropdown. Then click on Notifications in the small left navigation bar for the page.
You can toggle your notifications on or off by clicking on the radial buttons in the Status column for the particular Notification type.
You can modify settings for the following modules:
- New User (All)
- Receive an email when a new User accepts your invitation.
- New BOM (BOM Insight)
- Receive an email when a new BOM is uploaded to your account.
- New Forecast (Demand Management)
- Receive an email when a new Demand is uploaded to your account.
- Forecast status changed (Demand Management)
- Receive an email when the status of a Demand has changed.
- RFQ Internal Assignment (Quoting)
- Receive an email when you’ve been assigned lines in an RFQ.
- RFQ Status Change (Quoting)
- Receive an email when the status of an RFQ has changed.
- RFQ Due Date Change (Quoting)
- Receive an email when the due date of an RFQ has changed.
- RFQ Opened (Quoting)
- Receive an email when a supplier first opens an RFQ to which you've assigned them.
- RFQ Response Received (Quoting)
- Receive an email when a supplier submits their response.
- RFQ Complete (Quoting)
- Receive an email when a supplier completes an RFQ to which you've assigned them.
- Supplier Accepted Invitation (Quoting)
- Receive an email when a supplier activates their Supplyframe account via your invitation.
- Supplier Acceptance Update (Quoting)
- Receive an email when a supplier updates the acceptance status for the items that were awarded.
For example, whether an RFQ was created by you or another licensed team member, you will be alerted when a supplier completes an RFQ if that notification is turned on in your settings.
Please be aware that many of these notifications will not appear in the notification section of your account within the solution, but will be emailed when turned on. This is to ensure that important information is not missed because of in-app notifications.
Also, suppliers for Quoting have email notification alerts in their account and will be notified via email.
In-App Notifications
Depending on your module permissions, in-app alerts will be displayed using the Notifications bell icon in the upper right of the top navigation bar.
Examples of In-app alerts, may be notifications triggered by status when you become the new Demand owner through the Ownership functionality. In other modules, you may be notified when comments for a part or list in which you were tagged or for comments that you left. This includes both Team Comments and Supplier Messaging.